Your Cleaning Questions Answered

No, we do not offer cleaning services for private homes or vacation rentals.

We provide cleaning services for a wide range of commercial spaces, including offices, retail stores, healthcare facilities, industrial spaces, and more. No matter the size or industry, we tailor our services to meet your specific needs.

Yes, we use eco-friendly and non-toxic cleaning products that are safe for both the environment and the people working in your space. Our commitment to sustainability ensures that we provide effective cleaning without compromising safety.

Every client receives a tailored Scope of Work (SOW). Our process begins with an on-site facility assessment where we evaluate traffic, industry requirements (e.g., office vs. warehouse), and budget needs. We then build a detailed plan that specifies frequency, tasks, and products to meet your exact hygiene goals.

Yes. We offer expedited services for urgent situations such as unexpected spills, post-event cleanup (e.g., large corporate parties), or specific biohazard situations. For our routine contract clients, we strive to offer priority scheduling for all emergency and special requests.

This is a common point of confusion. We define our services by timing and scope:

Janitorial Service: Focuses on routine, scheduled maintenance (typically performed nightly or during off-hours).

Porter Service: Provides dedicated, continuous daytime upkeep for high-traffic areas (visible cleanup, restocking, emergency spills).

Commercial Cleaning: Is the overall term for professional non-residential cleaning, often referring to intensive project-based work (e.g., deep floor restoration, move-out cleaning).

Yes, our specialized services are distinct and essential for compliance and brand image. Our Medical Office Cleaning adheres to strict OSHA and infection control protocols using hospital-grade disinfectants. Our Retail Cleaning focuses on aesthetics, glass, and display areas to maximize customer experience and sales appeal.

Our commitment to your security and quality service is non-negotiable. Every professional cleaner undergoes a rigorous, multi-step vetting process, including extensive background checks and mandatory drug screening. Team members must complete our comprehensive, proprietary training program focused on safety protocols and delivering consistent, high-quality results before stepping foot in your facility.

Absolutely. We prioritize complete regulatory compliance and client protection. We maintain robust insurance coverage, including General Liability, Workers' Compensation, and Commercial Auto policies. Furthermore, our company is fully bonded to provide protection against theft or property damage, ensuring zero financial risk to your business.

We ensure superior consistency through a multi-layered Quality Assurance system built on transparency and technology. We utilize a proprietary mobile platform for every service, enabling supervisors to track progress via required digital checklists and photographic verification, offering you complete, auditable transparency. We also use GPS technology to verify accurate team attendance.

Yes. We pride ourselves on flexible scheduling. Our janitorial teams typically work overnight or during early morning hours to ensure zero disruption to your staff or clients. Our porter services are specifically designed to work discreetly during daytime operating hours.

We supply all necessary professional-grade equipment, tools (like scrubbers and vacuums), and EPA-registered cleaning chemicals. We take responsibility for sourcing the highest quality products. We can also manage and restock consumable supplies for your facility, such as paper towels, toilet paper, and hand soap, upon request.

While we prefer longer-term partnerships (typically 12 months) to ensure consistent quality and optimized pricing, we offer flexible service agreements. Terms vary based on the scope of work (routine janitorial versus one-time projects) and will be clearly outlined and discussed during your initial consultation.

You can easily request a quote by filling out the form on our website, calling our office, or emailing us directly. We’ll assess your needs and provide you with a customized cleaning plan and a transparent price estimate.

Our key differentiator is our employment model. Unlike many companies that subcontract, all our professional office cleaners are W-2 employees, fully managed and trained directly by us. This structure gives us unmatched control over dependability, security, and consistent quality. This model is complemented by three other core principles: 1) Customization: Tailored cleaning protocols for your specific needs; 2) Sustainability: Prioritizing effective, eco-friendly cleaning products; and 3) Accountability: Reliable scheduling backed by advanced quality assurance technology.