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Frequently Asked Questions

Everything you want to know about working with Amped Property Services — answered honestly and clearly.

Service Area & Coverage

We serve all of Delaware — including Sussex, Kent, and New Castle counties — and the Eastern Shore of Maryland, including Annapolis and Anne Arundel County. Key cities include Wilmington, Newark, Dover, Middletown, Milford, Lewes, Rehoboth Beach, Georgetown, Seaford, Annapolis, Salisbury, Ocean City, Cambridge, Easton, and Kent Island. If you don't see your city, contact us — we likely serve it.

The fastest way to find out is to call us at (302) 353-4732 or use the contact form on this page. We're always growing our coverage area.

Licensing, Insurance & Trust

Yes. Amped Property Services is fully licensed, bonded, and insured. We carry comprehensive general liability insurance and every employee is background-screened before being assigned to any client facility. We're happy to provide certificates of insurance upon request.

Absolutely. Every Amped Property Services team member undergoes rigorous background screening before they're ever assigned to a client facility. Our staff also arrives in full company uniforms — so you always know exactly who is cleaning your building.

Our general liability insurance covers accidental damage that occurs during our service. If an incident occurs, contact us immediately and we'll work with our insurance provider to resolve it promptly. We also capture before/after photos on every visit, which helps document the condition of your facility.

Accountability & Proof

Every visit is documented with three layers of proof: (1) GPS-verified clock-in/out timestamps, (2) a completed digital checklist for your specific facility, and (3) before-and-after photos uploaded at the end of each shift. You can review all of this anytime in your secure customer portal.

The customer portal is your secure online dashboard where you can view GPS records, completed checklists, and before/after photos from every visit. It's available 24/7 and gives you complete visibility into your service history without having to call anyone.

Our Monthly Compliance Bonus program rewards cleaning technicians who consistently follow every protocol, complete every checklist, and deliver outstanding results. We don't just penalize poor performance — we incentivize excellence. This keeps our team highly motivated to perform at their best on every single shift at your facility.

Service & Scheduling

We offer nightly (5 or 7 nights per week), multi-weekly (2–4 times per week), weekly, bi-weekly, and custom schedules. We'll work with you to design a program that fits your facility's foot traffic and budget.

We serve offices, retail stores, medical and dental practices, restaurants, warehouses, schools, daycares, churches, fitness centers, property management firms, and more throughout Delaware and Maryland.

In most cases, we can begin service within 5–7 business days of a signed agreement, depending on your facility's location and specific requirements. For urgent needs, contact us directly at (302) 353-4732 and we'll do our best to accommodate you sooner.

Both. We offer after-hours janitorial service (the most common arrangement), as well as daytime porter service for facilities that need continuous cleaning throughout the day. We'll coordinate a schedule that minimizes disruption to your operations.

Yes. We bring all necessary supplies and equipment. We can also accommodate special product requests — fragrance-free products, hospital-grade disinfectants, green/eco-friendly solutions — just let us know your requirements when requesting a quote.

Pricing & Contracts

No long-term contract is required to get started. We earn your continued business through consistent, documented results on every visit. We offer flexible service agreements and believe our results will speak for themselves.

Pricing is based on your facility's square footage, type of business, frequency of service, and specific cleaning requirements. We provide custom quotes — there are no hidden fees or per-visit add-ons after your proposal is accepted. Request a free quote to get exact pricing for your facility.

If you're not completely satisfied with any visit, notify us within 24 hours and we'll re-clean the affected areas at no charge. No questions asked. We also track every visit with GPS, checklists, and photos — so issues are rarely missed in the first place.

Still Have Questions?

We're happy to answer anything not covered above. Reach us by phone, email, or the quote form.

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"Amped Property Services is FANTASTIC! Dependable, affordable, and impeccable!"

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Request your no-obligation quote. Most clients receive a proposal within 24 hours. No hidden fees. No long-term contracts required.

Call or Text
(302) 353-4732
Email Us
Office Hours
Mon–Fri  8:30 am – 5:00 pm
Sat–Sun 10:00 am – 4:00 pm
Service Area
All of Delaware
Eastern Shore MD, incl. Annapolis

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